Wisdom Ranch, LLC Refund Policy

Last updated: April 2, 2025

We value the trust you place in Wisdom Ranch, LLC when you purchase our digital products, programs, and services. Please read this policy carefully before making a purchase.

📚 Ebooks & Digital Downloads

All ebook and PDF purchases are non-refundable. Due to the nature of digital products, once you have received access, the sale is final and cannot be returned or refunded. If you experience any issues accessing your files, please contact us and we’ll be happy to help.

🐴 WISE Coach Club (Membership Program)

Your membership in WISE Coach Club is billed on a recurring basis (monthly or annual, as selected at checkout).

  • You may cancel your subscription at any time, and you will continue to have access until the end of your billing period.
  • Refunds are not issued for past or partial months.
  • If you cancel and decide to rejoin later, you will be charged the current rate at the time of re-enrollment.

We encourage you to ask questions before joining, and to make full use of your membership during your billing period!

🌟 Legacy Access for Long-Term Members of WISE Coach Club

Members who have maintained an active WISE Coach Club subscription for 12 consecutive months will be invited to continue as Legacy Members (VIP status) at no additional cost.

Legacy Members will retain access to past materials, courses, and community spaces. They will gain access to new courses that are provided for membership.  However, they will not receive newly released ebooks, digital downloads, or fresh resource materials provided to active paying members.

This is our way of honoring your commitment and welcoming you to remain connected to the herd.

💬 Coaching Services (Private or Group)

All coaching services (private sessions, group intensives, live coaching programs) are non-refundable, as space is limited and your spot is reserved just for you.

  • You may reschedule private sessions with at least 24 hours’ notice.
  • No-shows or late cancellations are considered forfeited.

If a live coaching program is canceled by Wisdom Ranch, you will be offered a full refund or transfer to a future session.

🐎 Live Events & Workshops

Event registrations are subject to the following refund policy:

  • 100% refund if you cancel 30 days or more before the event start date
  • 50% refund if you cancel between 14–29 days before the event
  • No refunds will be issued if cancellation occurs less than 14 days before the event

If the event is canceled by us, you will receive a full refund.

You may request a transfer to a future event instead of a refund if you notify us in advance.

We understand that life happens — extenuating circumstances will always be considered on a case-by-case basis.

📩 Questions or Support

If you have questions about this policy or need help with a recent purchase, please contact us at: Email: delena@wiselifecoachacademy.com